# Privacy Policy

G-MANGO INC ("we," "our," or "us") respects your privacy.

This policy explains what data we collect through our AI health app ("App"), how we use it, and your rights.

## Information We Collect

- **Account information:** Name, email, and other details you provide when registering for the App.
- **Demographic data:** Age, sex, and similar information used to personalize wellness insights.
- **Health information:** Health metrics, symptoms, medical history, or any other health-related information you share with the App.
- **Chat messages:** Messages sent to our AI assistant may be stored to improve the quality of our services. We do not use these messages to train third-party AI models, and any internal use is subject to strict privacy controls.
- **Images and media:** You may provide images or videos of yourself (e.g., for health assessment). Collection or upload requires your explicit consent each time.
- **Device and usage data:** Device ID, OS version, IP address, crash logs, and details about how you use the App.

## How We Use Your Information

- To provide AI-powered health insights and personalized guidance.
- To improve performance, accuracy, and reliability of the App and Services.
- To conduct research, analytics, and model improvement.
- To comply with legal obligations and prevent misuse.

**Data retention:** Personal data is kept as long as your account is active. Upon account deletion, identifiable data is permanently deleted or anonymized within 30 days.

**Anonymized data:** We may retain fully anonymized or aggregated data for statistical analysis, service improvement, or research. Such data cannot be linked back to you.

**Note:** The App does not provide licensed medical services. All AI insights are informational and not a substitute for consultation with a qualified healthcare professional.

## Sharing Your Information

We do not sell or share your identifiable personal data with third parties.

We may share anonymized or aggregated data with:

- Cloud service providers for processing and storage.
- Research partners for public health or AI improvement.
- Regulatory authorities, if required by law.

All partners must comply with applicable privacy laws and sign data protection agreements.

If we ever wish to share identifiable personal data, we will notify you in advance and comply with applicable laws.

## Data Storage and Security

- Your data is stored securely on cloud servers. For international users, data may be stored in multiple jurisdictions.
- We use industry-standard encryption and security measures. Access to your data is limited to authorized personnel.
- Despite these measures, no system is completely secure; users acknowledge inherent risks of transmitting sensitive health data.
- We continuously review and improve our security practices to minimize breach risk.

## Your Rights

Depending on your location, you may have the following rights:

- Access, correct, or delete your data.
- Restrict or object to processing.
- Receive a copy of your data in portable format.
- Withdraw consent to processing (where applicable).

Once data is anonymized, it is no longer linked to you and cannot be modified or deleted.

To exercise your rights, contact us at [support@gmango.ai](mailto:support@gmango.ai) or use the "Delete Account" option in the App.

## Regional Compliance

### United States

- The App complies with CCPA/CPRA but is not a HIPAA-covered entity.
- Diagnostic features are disabled; only wellness and educational guidance is provided.

### Indonesia

- Complies with Personal Data Protection Law (UU PDP 2022) and MoH Regulation No. 24/2022.
- Users may access limited preliminary diagnostic insights.
- Users can request correction or deletion of data by contacting [support@gmango.ai](mailto:support@gmango.ai).

## Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your device or browser settings.

## International Use

The App may be used by users outside the U.S. By using it, you agree to comply with local laws and acknowledge that AI insights do not replace licensed medical care.

## Emergency and Urgent Care Disclaimer

The App is not for emergency or urgent medical situations. Seek immediate medical help for serious or life-threatening conditions.

## Changes to This Policy

We may update this policy to reflect new features or legal changes. If changes are significant, we will notify you via email or in-app notification. Continued use of the App constitutes acceptance of the updated policy.

## Contact Us

For privacy questions: [support@gmango.ai](mailto:support@gmango.ai)